Joe McCord

Joe McCord is Head of Growth and Customer Success at Pinch Payments, where he develops and executes strategies to help businesses grow revenue and strengthen customer relationships.

With a background spanning marketing, sales, and product, Joe’s expertise covers everything from lead acquisition campaigns and sales automation to brand storytelling, events, and community engagement. He also works closely on product marketing, building in-platform messaging that improves customer knowledge and drives utilisation.

At Pinch Payments, Joe combines his growth and customer success experience to ensure the business not only acquires new clients but also helps them succeed and stay engaged for the long term.